Formalized and streamlined existing systems to build the center’s capacity and sustainability for future projects. Oversaw two part-time staff members, one intern, and five volunteers; wrote an office manual for introducing new staff; built an internship program that enriches student development and center programs; reestablished The South End Scene independent neighborhood newspaper, in collaboration with the Albany Public Library, Howe Branch and NAACP; established social media management protocols; created over 20 graphics for new advertising campaigns; switched the center’s business accounts to non-profit status to increase savings; organized the weekly action items for staff meeting; established an annual fundraiser via membership drive; co-developed new client services policies, did logistics for over 10 community events, and strengthened local organizational partnerships.

Planned and executed cultural affairs programming, including weekly presentations to the local Chinese audience such as Hispanic Heritage Month, which drew in a crowd of nearly 300 participants. Served as the principal speaker for 4 presentations with highest engagement at 75 attendees. Created original content for the IO’s team, including 25 short book recommendations and 5 travel articles essential to their social media campaign and was a part of the press team that covered Ambassador Terry Branstad’s first visit to Guangzhou. Also assisted with fingerprinting over 6,000 Nonimmigrant Visa applicants in support of the Consular section.

Managed ten specially selected research associates interested in aerospace, aeronautics, astronautics, engineering and physics with an emphasis on leadership as an operations and project manager for Ames Research Center’s first Aeronautics Academy. Scheduled meetings and events; oversaw the team’s research presentations that were debuted at NASA HQ in Washington DC and publishing their research posters; acted as a liaison between their mentors and lab supervisors; facilitated team building; coordinated budgets and payments; and organized travel to Virginia and a trip to aerospace companies in SoCal.

Through NASA’s AERO Institute, I assisted educational outreach programs that fostered Science, Technology, Engineering, and Math (STEM) education and interest through project development and execution, including attending public events that catered to a total of 1000 local students and their families and giving lecture series on the science behind NASA technology, such as rocketry and robotics, which reached students from all over California. I also supported office procedures and organization, such as telephone and front office reception; filing and data entry; drafting spreadsheets and reports; meeting and event planning; and records and database management.